Privacy Policy

Effective Date: September 1, 2024

VoyageOwl ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including audio walking tours and travel content. Please read this Privacy Policy carefully. By using our services, you agree to the collection and use of information as outlined below.

1. Information We Collect

1.1. Personal Data

Personal Data refers to information that can identify you as an individual, such as:

• Name
• Email address
• Travel preferences (if provided for customization)
• Location data (if using location-based services like audio walking tours)

1.2. Non-Personal Data

Non-Personal Data is information that does not reveal your identity, including but not limited to:

• Browser type
• Device information
• IP address
• Cookies and usage data (e.g., pages visited, time spent on the site)

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our services, including audio walking tours and travel content
• To personalize your experience based on your travel preferences and location
• To process payments and manage orders
• To send you newsletters, promotions, and other information that may interest you (if you opt-in)
• To improve our services and website performance through analytics
• To comply with legal obligations

3. Sharing Your Information

We do not sell or rent your Personal Data to third parties. However, we may share your information with:

• Service Providers: We may share your information with trusted third-party vendors to help us provide our services (e.g., payment processors, web hosting).
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests (e.g., court orders, subpoenas).
• Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us understand user behavior and improve the website.

You can choose to accept or decline cookies through your browser settings. Declining cookies may affect your ability to use certain features of our website.

5. Data Security

We take data security seriously and implement reasonable administrative, technical, and physical measures to protect your Personal Data. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of those third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Your Privacy Rights

Depending on your location, you may have certain privacy rights, including:

• The right to access your personal information
• The right to request corrections or deletions of your data
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent (if consent was previously given)

To exercise any of these rights, please contact us at info@voyageowl.com.

8. Children's Privacy

VoyageOwl’s services are not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from anyone under the age of 16. If we become aware that we have collected personal information from a child under the age of 16 without verification of parental consent, we will take steps to remove that information from our systems.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We encourage you to review this policy periodically. Any changes will be effective immediately upon posting the updated policy on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@voyageowl.com.